Important resources for travellers affected by COVID-19

In an effort to assist clients who have questions about your upcoming travel arrangements, please find below links to supplier websites that will update you in real-time to what steps they have taken to protect travellers, the money spent on upcoming vacations and what steps they are taking to make alternative arrangements during COVID-19.  If the supplier you are looking for is not listed here, please reach out to us directly to obtain the information you need.


COVID-19/novel coronavirus – information for consumers who have booked travel with an Ontario travel agency, website or tour operator



Cruise Line COVID-19 Update Travel Advisory Suspension of All Sailings From Cancellation & Booking Policy
AmaWaterways   Travel Advisory March 13th through April 25th, 2020 Travel Protection Plan
Avalon Waterways   Travel Advisory March 14th through April 30th, 2020 Avalon Assurance
Azamara Update Travel Advisory Suspension until April 11, 2020 (tentative)  
Celebrity Cruises Update Travel Advisory Suspension until April 11, 2020  
Crystal Cruises       Relaxed Cancellation & Booking Policy
Disney Cruise Line Update   March 14th through March 31st, 2020  
Hurtigruten       Rebooking policy
Norwegian Cruise Line Update Travel Advisory    
Oceania Cruises Update Travel Advisory    
Princess Cruises Update Travel Advisory March 12th through May 10th, 2020  
Regent Seven Seas Cruises   Travel Advisory    
Royal Caribbean Update Travel Advisory For 30 days starting from March 13th  
Star Clippers   Travel Advisory    
Viking Cruises Update   March 12th to April 30th, 2020